Welcome to DishWithDiane LLC. These Terms and Conditions govern your use of our website, services, and the booking of culinary and wine tours. By using our website or engaging with our services, you agree to be bound by these Terms and Conditions. Please read them carefully before proceeding.
If you do not agree with any part of these Terms, please refrain from using our website or services.
1. General Terms
DishWithDiane LLC ("we," "our," or "us") is a culinary and wine tourism agency based in Cheyenne, Wyoming. We specialize in curating exceptional travel experiences for food and wine enthusiasts. By accessing or using our website or booking our services, you agree to comply with the following terms:
Eligibility: You must be at least 18 years old to use our services or book a tour. If you are under 18, you must have the consent of a parent or guardian to use our services.
Use of Services: Our services are intended for personal, non-commercial use. You may not use our services for illegal or unauthorized purposes.
2. Booking a Tour
When you book a tour with DishWithDiane, you agree to the following:
Reservation: To reserve a spot on any tour, you must provide the required information via our booking form or through direct communication with our team. A reservation is considered complete once you receive a confirmation email from us.
Payment: A deposit or full payment may be required to confirm your booking, depending on the tour package and destination. Payments are processed securely through third-party payment processors.
Changes to Bookings: If you need to modify your booking, please notify us as soon as possible. Changes to bookings may be subject to availability and additional fees.
Cancellations: Cancellations are subject to our cancellation policy, which will be clearly outlined in the booking confirmation. We reserve the right to charge cancellation fees for tours canceled within a specified time frame.
Tour Modifications or Cancellations by DishWithDiane: In rare cases, we may need to modify or cancel a tour due to unforeseen circumstances. If this happens, we will notify you promptly and offer alternatives or a full refund.
3. Tour Details
Custom Tours: For personalized or custom-designed tours, we will work closely with you to curate an experience tailored to your preferences. Prices for custom tours may vary based on the complexity of the request and the specific destinations.
Tour Prices: Prices for our tours are clearly outlined on our website or will be provided upon inquiry. Prices may vary depending on the destination, length of the tour, and additional services or experiences requested.
Included in the Tour: Each tour package includes certain services and experiences, such as meals, accommodations, transportation, and wine tastings. Specific inclusions will be outlined in your tour itinerary.
Exclusions: Our tours do not cover personal expenses, gratuities, travel insurance, or other services not specifically mentioned in the tour itinerary.
4. Payment Terms
Payment Methods: We accept payment via credit card, bank transfer, or other secure payment methods. All payments are processed through trusted third-party payment providers.
Currency: All payments will be processed in the currency specified at the time of booking.
Refunds: Refunds for cancellations, modifications, or other issues will be processed in accordance with our cancellation policy and the terms of your booking agreement.
5. Customer Responsibilities
As a customer, you are responsible for the following:
Accurate Information: You must provide accurate and complete information when booking a tour. This includes personal details, travel dates, preferences, and payment information.
Travel Documents: It is your responsibility to ensure that you have all necessary travel documents, including passports, visas, and health documentation required for your destination.
Health and Safety: You should ensure that you are in good health and able to participate in the activities included in your tour. If you have any medical conditions or dietary restrictions, please inform us in advance so we can make appropriate accommodations.
Compliance with Local Laws: You agree to comply with the laws and regulations of the countries you visit during your tour. DishWithDiane is not responsible for any legal issues or complications that may arise due to your actions.
6. Liability
Limitation of Liability: DishWithDiane LLC, its employees, agents, and affiliates are not liable for any injuries, losses, or damages that may occur during your tour, except as required by law. We are not responsible for events beyond our control, such as natural disasters, accidents, or changes in local regulations.
Indemnification: By using our services, you agree to indemnify and hold DishWithDiane harmless from any claims, damages, or liabilities arising from your participation in a tour, including injury, loss, or damage to property.
7. Intellectual Property
All content on our website, including text, images, logos, and other materials, is the property of DishWithDiane LLC and is protected by copyright and intellectual property laws. You may not use, copy, or distribute any of our content without our express permission.
8. Privacy and Data Protection
We take your privacy seriously and handle your personal information in accordance with our Privacy Policy. By using our services, you agree to the collection and use of your personal information as outlined in the Privacy Policy.
9. Modifications to Terms
We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page with an updated revision date. By continuing to use our services after any changes are made, you agree to the revised terms.
10. Governing Law and Dispute Resolution
These Terms and Conditions are governed by and construed in accordance with the laws of the State of Wyoming, USA. Any disputes arising from or related to these Terms will be resolved through mediation or, if necessary, through the courts in the jurisdiction of Cheyenne, Wyoming.
11. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
DishWithDiane LLC
Phone: +1 307-632-3058
Email: [email protected]
Address: 2232 Dell Range Blvd, Cheyenne, WY 82009, USA