At DishWithDiane LLC, we are committed to protecting your privacy and ensuring that your personal information is handled in a secure and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, use our services, or engage in other transactions with us.
By using our website and services, you agree to the terms outlined in this Privacy Policy. If you do not agree with any part of this policy, we encourage you not to use our website or submit personal information.
1. Information We Collect
Personal Information
We collect personal information when you interact with our website, inquire about our services, or book a tour. The types of personal information we collect may include:
Personal Identifiers: Name, email address, phone number
Booking Details: Information related to your tour preferences, dates, destination choices, group size, special requests, and other relevant details
Payment Information: When making a payment, we may collect payment details through secure third-party payment processors (e.g., credit card details, billing address). Please note, we do not store your payment details directly.
Website Activity Data: We collect non-personal information about how you interact with our website, such as your IP address, browser type, pages visited, referring URL, and the duration of your visit, using cookies and other tracking technologies.
Sensitive Data
We do not collect sensitive personal data unless necessary to provide our services. We may collect data related to dietary restrictions, health requirements, or special requests for tours, but we will only use this information for the purpose of delivering a customized experience.
2. How We Use Your Information
We use the information we collect for the following purposes:
To Process Your Bookings: To complete the booking of a culinary or wine tour, confirm details, and manage payments.
To Communicate with You: To respond to inquiries, provide updates, send booking confirmations, and offer customer support.
To Improve Your Experience: To personalize your experience, suggest destinations, and recommend tailored services based on your preferences.
To Send Promotional Communications: With your consent, we may send marketing materials, newsletters, or special offers related to our services. You may opt-out at any time by clicking the unsubscribe link in the email or contacting us directly.
To Analyze Website Usage: To monitor and improve the functionality of our website, understand user behavior, and troubleshoot any issues.
To Comply with Legal Obligations: To fulfill legal and regulatory requirements and respond to legal requests.
3. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your information with the following parties:
Third-Party Service Providers: We work with third-party vendors who assist us in delivering our services, including payment processing, booking management, email marketing, and website hosting. These third parties have access to your personal information only to the extent necessary to perform these functions on our behalf and are required to maintain confidentiality.
Legal Obligations: We may disclose your personal information if required by law, court order, or in response to a legal process (e.g., subpoenas or government requests). We may also share your information to protect our rights, safety, or property, or that of our users.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of the transaction. We will notify you of any such changes.
4. Data Security
We take the security of your personal information seriously. We implement industry-standard security measures to protect your data from unauthorized access, disclosure, or destruction. These measures include encryption, secure servers, firewalls, and regular monitoring of our systems.
Despite these efforts, please note that no method of data transmission over the internet is completely secure. We cannot guarantee the absolute security of your information, but we are committed to safeguarding it as best as we can.
5. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your experience on our website, analyze website traffic, and personalize content. Cookies are small text files that are stored on your device to recognize you when you visit our website again.
Types of Cookies We Use:
Essential Cookies: Required for the basic functionality of our website (e.g., remembering your preferences, language settings).
Analytical Cookies: Help us understand how visitors use our website, identify trends, and improve the user experience.
Marketing Cookies: Used to deliver personalized advertisements or promotions based on your interests.
You can control the use of cookies by adjusting your browser settings. However, please note that disabling cookies may limit your ability to use certain features of our website.
6. Your Rights and Choices
You have the following rights regarding your personal information:
Access: You may request a copy of the personal information we hold about you.
Correction: If any of your personal information is incorrect or outdated, you may request that we update it.
Deletion: You can request the deletion of your personal information, subject to certain exceptions (e.g., when we are required to retain the information for legal reasons).
Opt-Out of Marketing Communications: You can opt-out of receiving marketing emails at any time by clicking the unsubscribe link in the email or contacting us directly.
Data Portability: You can request a copy of your personal data in a structured, machine-readable format for transfer to another service provider.
To exercise any of these rights, please contact us at [email protected]. We will respond to your request in a timely manner and in accordance with applicable laws.
7. Third-Party Websites
Our website may contain links to third-party websites for your convenience. These third-party sites have their own privacy policies, and we are not responsible for their practices or content. We encourage you to review the privacy policies of these sites before providing any personal information.
8. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you request the deletion of your data, we will make reasonable efforts to comply, subject to our legal and contractual obligations.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. By continuing to use our website and services after any changes to this Privacy Policy, you agree to the updated terms.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
DishWithDiane LLC
Phone: +1 307-632-3058
Email: [email protected]
Address: 2232 Dell Range Blvd, Cheyenne, WY 82009, USA